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Frequently Asked Questions: 

 Is what I share in therapy confidential?

Whatever is shared in therapy remains in therapy accept under the following circumstances:


All therapists have limits to confidentiality. A therapist is legally obligated to report if a client is at a risk of harm to self or others, there is reason to believe a vulnerable individual is in danger (e.g. anyone under the age of 19 or an older adult in care), if a counselling file is court ordered (subpoenaed), and if a client is experiencing a medical/health emergency while in a counselling session.

How long is a counselling session?


You can expect 50 minutes of direct (face-to-face) time with the counsellor. A counselling file, however receives 60 minutes of time. The last 10 minutes are for scheduling subsequent session(s) and/or file management (clinical notes).

What is your cancellation policy?


R.S. Mental Health Counselling has a 48 business hours cancellation policy. There is a 50% (of the full session) charge for late cancellations or no shows.

How do I book an appointment?

Simply call: 604-764-8616 or Email:

What age group do you work with?

Adults (19+)

Does R.S. Mental Health Counselling provide in-person sessions?

No, only virtual and telephone sessions are offered. *Please visit the 'Counselling Services' page to learn more about the benefits of virtual therapy.

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